Following the news that Mauritius has closed its borders as of today, March 19, for 14 days, airlines and tour operators have shared more detail on how they are assisting customers and the trade.
Air Mauritius is allowing flight changes beyond the 14 days, or an EMD valid for a year, Carla da Silva, regional manager for Africa and Latin America, told eTNW.
The hotels that Thompsons Holidays works with will offer a one-year credit voucher for guests, says ceo Joanne Adolphe.
World Leisure Holidays is focusing on repatriating South African clients from Mauritius before Saturday evening, when flights will no longer be available, says md Ramesh Jeenarain. He said they are shifting passengers’ hotel bookings out, beyond the two-week closure.
Beachcomber Tours said it was in close contact will all stakeholders, including travel agencies and partners, to share relevant information as soon as it is available. “This includes detail around when clients currently in Mauritius will be brought back and current policies concerning the postponement of flights booked,” the tour operator said.
Air Mauritius will operate the following flights:
- MRU-JNB (MK851) on Friday March 20 and Saturday March 21
- MRU-DUR (MK845) on Saturday March 21
- MRU-CPT (MK843) on Sunday March 22
“Please book all your pax accordingly on these inbound flights. Beyond these dates we cannot confirm any operation,” the airline said in a statement.
Mauritius has closed its borders to all foreign nationals, including South Africans, effective March 19, 09h00 GMT.
The Prime Minister of Mauritius confirmed this Wednesday, March 18 that three people tested positive for Covid-19.
All passengers, including transit, will not be allowed to enter the country for a period of 14 days.
Air Mauritius will assist with rebooking all passengers back to South Africa, a statement said. More information would be available to the travel trade in the morning.
eTNW will bring you more on this story as it develops.