Airline to offer one-way awards beginning as low as 10,000 miles (plus taxes and fees), expand award redemption options and earn medallion qualification dollars on partner flights
Delta Air Lines (NYSE: DAL) is updating the SkyMiles program with several changes to improve the program as members earn status and redeem miles for Award tickets. Beginning today, SkyMiles members will have access to a number of program improvements, including lower One-Way Awards, improved tools for Delta customers to book Award travel, and the ability to earn Medallion Qualification Dollars (MQDs) on partner airlines.
“We continue to adjust the SkyMiles program to give members more value and options, including making it easier to redeem more Award travel at lower prices,” said Karen Zachary, Managing Director – SkyMiles. “Delta is committed to providing industry-leading operational performance and on-board product and services, while remaining innovative in meeting our customers’ needs.”
Details of the changes to Delta’s SkyMiles program include:
- New One-Way Award tickets beginning as low as 10,000 miles plus taxes and fees, available through Dec. 31, 2015for travel in select U.S., Mexican and Caribbean markets. Customers can now fly to several popular Award destinations with a 21-day minimum advance purchase.
- Improved Award redemption by expanding the number of airline partners that SkyMiles members can select to redeem for Award Travel on delta.com. Delta recently updated the Fly Delta app to give customers the ability to book Award travel from mobile devices. Since January, Delta has offered customers the ability to book SkyMiles Award travel through the Fly Delta app.
- Customers can now earn MQDs, regardless of ticketing carrier, for travel on most of Delta’s airline partners, which will help them achieve Medallion status faster. SkyMiles members will receive retroactive credit of MQDs on eligible partner flights dating back to the beginning of the qualification year, Jan. 1, 2015. MQD earning varies based on carrier and percentage of distance flown as determined by Delta and fare class paid.
Additionally, this month, Delta launched refreshed cabin experiences with its Delta One, First Class, Delta Comfort+ and Main Cabin products. As part of these changes, SkyMiles Diamond Medallion members are now among the first board the aircraft along with Delta One/First Class customers. Diamond and Platinum Medallion members also enjoy complimentary upgrade eligibility to First Class as well as complimentary access to Delta Comfort+ seats at the time of booking. Gold and Silver Medallion members continue to enjoy complimentary upgrade eligibility to First Class and will now enjoy complimentary access to Delta Comfort+ seats starting 72 hours and 24 hours prior to departure.
Since January, Delta has made 50 percent more Award Seats available giving members more options when they travel. In 2014, program members redeemed more than 296 billion miles in the SkyMiles program for 12.5 million award redemptions.
Delta Air Lines serves more than 170 million customers each year. Delta was named to FORTUNE magazine’s top 50 World’s Most Admired Companies in addition to being named the most admired airline for the fourth time in five years. Additionally, Delta has ranked No.1 in the Business Travel News Annual Airline survey for four consecutive years, a first for any airline. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 326 destinations in 59 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 700 aircraft. The airline is a founding member of the SkyTeam global alliance and participates in the industry’s leading trans-Atlantic joint venture with Air France-KLM and Alitalia as well as a newly formed joint venture with Virgin Atlantic. Including its worldwide alliance partners, Delta offers customers more than 15,000 daily flights, with key hubs and markets including Amsterdam, Atlanta, Boston, Detroit, Los Angeles, Minneapolis/St. Paul, New York-JFK, New York-LaGuardia, Paris-Charles de Gaulle, Salt Lake City, Seattle and Tokyo-Narita. Delta has invested billions of dollars in airport facilities, global products, services and technology to enhance the customer experience in the air and on the ground. Additional information is available on delta.com, Twitter @Delta, Google.com/+Delta,Facebook.com/delta and Delta’s blog takingoff.delta.com.